At iCoreConnect, it‘s our commitment to actively support you as we all adapt to the changing and challenging work environment in front of us. We are fully-operational and ready to assist you.We’re built for this.From the start, we strategically and intentionally developed all of our cloud-based services to keep you up-and-running during emergencies, from hurricanes and floods to viral outbreaks. Although we couldn’t have predicted this pandemic, it’s a crisis we can successfully manage and keep you moving forward.Work remotely. Work securely.Every iCoreConnect service is cloud-based so you have the flexibility to work from any location. No matter where you log in, your patient data, revenue analytics, and customer information is accessible. And, it’s protected and backed-up in high-security data centers across the country. Those of you working from an old, server-based system know that working remotely (with full functionality) is nearly impossible. We can help you transition to a safer and more efficient way to operate (including the ability to analyze revenue and profitability data as you build your strategy moving forward).IT Issues: ResolvedThere are always challenges when moving your office to an off-site workspace. If you aren’t set up to work from home, you may encounter unforeseen IT issues with non-iCoreConnect software, such as remote meetings. If so, we can help you solve the problem. Our IT experts will support you remotely; no face-to-face visit needed. To get one-on-one help with any IT problems, contact us at 888.522.8746, or email ITSupport@iCoreConnect.comWe’re here for you.We hope you’ll find comfort and confidence in knowing that all of us here at iCoreConnect are committed to supporting you as we navigate this ever-evolving time. Please reach out to us with any questions or comments. Call 888.810.7706 option 1 or email us directly at AskUs@iCoreConnect.com. We always appreciate hearing directly from you.Stay safe, stay healthy.Robert McDermottPresident and CEO

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iCoreConnect: Coronavirus Response Update